Posts

Good or poor customer

-
Give detailed examples of good or poor customer service you have received? 3 of good examples 1. I bought an mp3 which had one year guarantee from Dixon's which is well known as the UK's leading electrical retailer, after three months of using the mp3 the screen didn't not work so I went and asked what I can do, 1min of explaining they swapped for a new one and I still have it till present.
Post a Comment
Read more

Scandinavian Air Systems

-
To set the stage for any type of a case study--concerning change--it is important to take into account three areas; 1) where has the organization been and how has it done things in the past, 2) where is it at this point and how is it doing things, and finally, 3) where should it go to eliminate threats and weaknesses, and take advantage of opportunities, and how should it do it. Within this context, we need to look at how the organization is moving through the eight step process that creates successful change.
Post a Comment
Read more